This article provides a high level overview of the VP Console for Tech Support. See the indicated articles for additional information.
1. Start/stop session
The Start/stop session button toggles the session on and off. Attendees will not be able to allow access to their webcams until the session is started. Start session also begins the session timer and session tracking. See "Controlling the session" for details.
2. Attendee display
The Attendee display provides important attendee status information. See the "Attendee display for technical support" article for details.
3. Attendee information button
The Attendee information button opens the Attendee information panel. See the "Attendee information panel" article for details.
4. Top menu bar
The Top menu bar provides access to the following functions:
- Attendee display search
- VP Session History
- VP Console settings
- VP Help
- rPhone Audio console
- VP Breakout console
- Quick Access menu
See the "Top menu bar" article for details.
5. Attendee display menu bar
The Attendee display menu bar sits below the top menu bar. It controls the size and presentation of attendee display images. It also provides attendee status information.
See the "Attendee display menu bar" article for details.