Thanks Karen Hyder for inspiring our set up environment!
Configure your system
- Obtain and connect the hardware you’ll need for the meeting: headset with microphone, supported webcam, phone (avoid the use of speaker phone).
Wireless headsets and connecting through a USB hub are not recommended. - In a corporate environment, contact the IT department before you host or attend your session. Have them allow port 1935 communication for Adobe. (You may need to speak with Tier 2 or Tier 3 IT support for this.) Ensure *.refineddata.com and *.adobeconnect.com are whitelisted. See the Vantage Point technical information.
- Ensure you have sufficient memory to efficiently run both Adobe Connect and an active Vantage Point Console, the recommended minimum is 8 GB.
- Install the most up to date version of your browser and ensure it is correctly configured to allow Flash for Adobe Connect through the browser’s advanced settings. Click here for more information.
- Use this link to test your system for Adobe compatibility: admin.adobeconnect.com/common/help/en/support/meeting_test.htm
This link will also install the correct version of the Adobe Connect app.
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