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Avoid professional camera setups (multiple cameras with a switcher) or video production quality cameras with operators following the action in live events. Use only webcams supported by your operating system. Make sure to check your webcam before the session begins. You can use this link to test your camera. If you pass the test your camera should work with Adobe: www.https://onlinemictest.com/webcam-test
- Avoid high-resolution cameras. Adobe Connect attempts to downgrade higher resolution cameras, e.g. Surface Pro, which can result can be a distorted or black image
Don’t rely on Adobe VOIP if audio is critical. Use telephony or webphone or have them available as a backup option.
- Offer “Navigate the Technology” pre-sessions for attendees in advance of your meeting to diagnose potential technical issues and orient them to Adobe
- Open up to two active Vantage Point Consoles any given time, we recommend only one active producer using the VP Console during a live session. Use the View Only link to provide access to instructors and / or observers, it is recommended to share the View Only link with up to 5 viewers. If you require more then 5 contact your Refined Data Specialist.
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