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Refined Data Solutions’ Help Desk:
Phone: 1-877-643-6439 Option 2,
Email: support@refineddata.com
Hours of operation (1st response):
Core Hours are Monday to Friday 8:00*am to 5:00pm
Extended Support Hours are Monday to Thursday 5:00pm to 8:00am, Friday 5:00 pm to Monday 8:00am
Escalations can be directed to:
Raymond MakenbachCaroline Reilly, Director, Service Delivery.
ray@refineddatacaroline.reilly@refineddata.com, 1 (877) 643-6439 x716 x702 or Option 35
*All times listed in this document are Eastern Time.
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