RDS KNOWLEDGE BASE


Refined Data Application - Release Notes 5.4/5.4.1

ersion: RR 5.4/5.4.1

New Features and Enhancements:

Module
RDS #
Description
ApplicationRR-3503

New security feature that locks accounts after 5 failed attempts to prevent any login attacks.

Once the maximum number of attempts has been reached, the account will be locked and an email sent to the account holder, if it is a valid account.  The account can then be unlocked manually from the users profile by a system administrator:

ApplicationRR-3589

Update the "Change Password" logic to include the option to unlock an account that may have been locked after too many failed attempts.

The link now reads Reset Password / Unlock Account which allows the user to reset their password and/or unlock their account, if needed, through an email verification which will unlock the account if it is locked. 

ApplicationRR-3596

Column for Property Manager assignment is now included in the GLA Report and Property Security Extracts.  

ApplicationRR-4387

New Property Summary Dashboard shows a summary of key metrics from all enabled modules.  Access the dashboard clicking the proprty title from the property list dashboard. 


ApplicationRR-3399 / RR-3499

New security configuration allows roles to be configured with administrative controls only for the specified module only.  With this setting, specific individuals can administer system settings for the module(s) they are acountable for without having to provide system-wide administrative rights.   To configure a role for administrative controls, access the role from Administartion >> Roles.  In the bottom section, move the module to the right column and select "Admin" to provide administrative access for that module.

For modules where admin permissions are given, the individual can access:

  • Security settings specific to that module
  • Questionnaire administration options for the specified module
  • Module-specific settings 
ApplicationRR-3704

When selecting the properties filter in Dashboard FIlters page, clicking the property will now add/remove it from the selected properties instead of opening the property page.  

ApplicationRR-4185When merging properties, the default property status has been changed from "Delete"  to "Inactive" to avoid accidentally marking merged properties as deleted.
EnvironmentalRR-3494

Environmental record screens now offer enhanced filter option to tailor the display results based on one or more criteria.

Selecting the "Filter" icon highlighted above expands the filter options to include the following:

  • Linked Reports: filter records that are linked/not linked to existing Environmental Reports
  • Tasks: records with associated tasks or none
  • Pictures: records with/without attached images
  • Select filters: will list all other available records fields - selecting a field will display it in the filter options to then filter buy any of those field values

Note: Selecting the "High Risk Filter" check box will apply this filter configuration as criterea for high risk records in the Environmental Summary dashboard and landing page summary.  

Use the buttons along the bottem to apply, clear and save existing filters to be applied as needed.

EnvironmentalRR-4280

Asessment Dashboard Updates:

The Assessment Dashboard has a new option to mark properties as excluded from the assessment for accurate counts of past-due assessments.

Click here for documented steps on how to configure the dashboard and mark properties as excluded.


EnvironmentalRR-4308Screens and selections in the browser version of the Environmental Module have now been translated to accomodate French-speaking Property Management and Operations staff.  
TasksRR-4236

New escalation workflow in tasks to address overdue tasks that need to be escalated 

The new escalation workflow allows tasks to be escalated to a manager or to an alternate person or role if immediate attention is required.

Configuration Steps:

An administrator can configure the escalation workflow as follows:

For individual user:

Access the users profile from the administration menu and select the new "Escalation Workflow" tab 

Select "Add New Record" for each escalation configuration. 

Add multiple records for different scenarios as described below:

Escalation Type:
Overdue - will automatically send a notification to the person or role designated when a task assigned to this user becomes past-due
Instant - Will send a notification to the person or role designated when the "Instant Escalation" option is selected in the task itself.  This workflow is often used for tasks that need immediate attention. 

Escalation Level:
Select user or role for this Escalation type to go to a specific person or to the person who has the designated role for the property in question.

Interval Type and Value establishes the time interval before a notification is sent when the escalation workflow is triggered

The remaining options allow further configuration for specific types of escalations based on the module, task priority, task frequency, type and defined tags.    This allows for multiple workflows to be configured based on this criteria.

For Roles

The same steps are available for establishing escalation workflows for roles by accesing the role from the administration menu and selecting the "Escalation Workflow" tab in the role details.

Escalation Workflow:

When a task becomes past due or the instant escalation workflow is triggered, the designated role or person will receive an email advising them that the task is overdue.

Clicking the task link will open a task summary page allowing the recipient to manage the task and/or end the escalation workflow.

TasksRR-4305

Task Summary link: now available in the task notification email which opens a task summary in the browser to include overview of key details and 5 recent comments to facilitate viewing and task updates.  Tasks can also be started and completed from this screen for easier management.

TasksRR-3568Tasks: Minor updates on the placement of certain fields.  While they may not be in the same place, for simplicity and flow they have been set up a little differently.  If you don't see what you're looking for email support@refineddata.com
TasksRR-4267

New option to follow tasks in order to be notified when new comments are added and to keep track of progress.   Users can add themselves as a follower on tasks for properties they have access to and can additionaly include their role in order to ensure anyone with that role for that property is notified.  

This option is available for both Mobile and Desktop Application

TasksRR-3615Option to Assign all and Remove all task from a selection of properties to save time on adding the same task across a portfolio
TasksRR-3955

Task filters on all tasks screens have been improved to provide the following options:

  • Label of the filter - Module.
  • The dropdown should display all available modules for the logged in user in that environment.

  • All the modules should be selected by default.

  • User should be able to unselect/select any of the modules and the list of tasks should be refreshed based on the selection.

  • In the Tasks Status dropdown, renamed Not Closed to Active.

  • Ability to filter by task type / tag
TasksRR-3965

New dropbox value is available for administrators to define and label their task priority options.

From Administration >> System >> Task Priorities 

TasksRR-3615Option to Assign/Remove tasks from all properties in Task Templates Dashboard - once complete, refresh or leave/return and the task will display. 
Surveys/Checklists
Ability to set a default view for surveys and checklist in the administrative section to either "Classic" or "Wizard"  
Surveys/ChecklistsRR-3962New reporting frequency and reporting year fields added to checklists.  
Surveys/ChecklistsRR-3693 / RR-3696

Ability to support multi-lingual aspects of surveys and checklists:

  • Survey and Checklist titles can be updated to show English, French, Spanish and Chinese titles using the icon beside the title
  • Question titles, comments and instructions text box can be set using the language drop down at the top of the question page: 

  • Question options such as comment box, date picker, jump-to records etc...
Surveys/ChecklistsRR-3611

When completing the same survey across multiple properties, answers can be copied from one property / building to another when in the browser/desktop* to save time on responding for more than one location.  Once copied, the survey can still be motified to provide specific details unique to that property or building.   

To copy answers, simply select the "copy" icon from the new survey and select the property or building to copy answers from. 

See the corresponding video below for a quick walkthrough of the steps. 

Video 3 - Aloha Construction Services

*option not yet available when completing surveys in the Mobile application. 

Surveys / ChecklistsRR-4208

New submit option will now appear by default in surveys and checklists once 100% completion has been reached.  This replaces the previous "approve" option to facilitate approval and completion steps for surveys and questionnaires.

OHSRR-4183

New option to move incident reports to a different property or building.   

From the OHS landing page for any property, select the menu >> Incident Reports and select the checkbox beside the report you would like to move.

OHSRR-3897

New logic where is the following Event Types are selected on the Incident entry screen:

  • Employee Injury
  • Contractor or Sub-Contractor Injury
  • Tenant Injury
  • Third-Party Injury

The form will require that information also be entered in the Persons Involved section to ensure all relevent details are caprtured for this event type.

OHSRR-3794

New Incident Summary Dashboard to allow a customized view by incident type, date and date range, event type, user etc...with the ability to chart and extract the data.

OHSRR-3823

New Injury Summary Dashboard to show a count of injuries reported in incidents 

OHS

RR-3860

The following updates have been applied to the Incident Report screen within the Browser Application:

  • Owners / Contributors and History Tabs are removed and replaced with buttons to simplify the flow. 

  • Filters removed on Persons Involved and Witnesses tabs
  • "Add new record" button renamed to "Add" and moved to the bottom left of the screen
OHSRR-4280

OHS Assessments / Inspections Dashboard now available. 

Same steps as used for Environmental Assessments / Inspections dashboard can now be used to configure the OHS version of the dashboard.

OHSRR-4423Incident number added to the subject of the notification emails

Mobile

RR-3786

The order in which tasks are displayed in the Mobile Application has been updated to show tasks in the following order:

  1. Tasks that have a due date, sorted by due date, oldest to newest (past due and coming up due)
  2. Tasks with same due date: sorted alphabetically by task title within the due date
  3. Tasks with no due date sorted alphabetically by task title
Mobile

New Messaging feature allows in-app messaging between property team members:

Mobile

New home screen interface for an improved look and simpler navigation.

Includes property image, sections for open tasks, overdue tasks, inspections, surveys and messaging.


Known Issues and Stability Fixes

Module
RDS #
Description
ApplicationRR-1408When applying filters to any of the dashboard lists, results will now appear on the current page instead of only on page 1.
ApplicationRR-4262Bank to dashboard button has now been added to the Task Screen when accessed from the Property List dashboard.
EnvironmentalRR-3577When adding records at the floor or unit level, the selectied level will maintain on the data entry screen.
Tasks RR-3508Resolved issue where "General" task task was being added to all tasks even when other tags are selected.