RDS KNOWLEDGE BASE
Vantage Point Release Notes
Vantage Point / rPhone Patch Release 6.9.8 (November 8, 2019)
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | PODS-87 | Vantage Point Console option for Hosts and Presenters: At the start of a Vantage Point session, Hosts and Instructors are now given the option to download/open the Vantage Point Console using the new desktop application, or continue with the in-browser option.
With the continued incompatibility of Flash with multiple browsers, this upgrade encourages Instructors and Hosts to use the application console where possible, which does not rely on Flash. Note: You will need to follow the steps required by your system / operating system for the application to work | |
| rPhone | VPR-818 | rPhone for HTML5 A new version of rPhone for HTML5 compatibility is available as of November 9th, 2019 Click Here after November 9th, 2019 to download rPhone for HTML5. This is distinct from the current flash version and will need to be installed newly in your meeting rooms / meeting room templates. Features and functionality remain the same for Hosts, Presenters and Participants. For instructions on installing custom pods in your meeting rooms and meeting room templates click here | |
| Hands Up | PODS-76 | Hands Up for HTML5 A new version of Hands Up for HTML5 compatibility is available as of November 9th, 2019 Click Here after November 9th, 2019 to download Hands Up for HTML5. This is distinct from the current flash version and will need to be installed newly in your meeting rooms / meeting room templates. Features and functionality remain the same for Hosts, Presenters and Participants. For instructions on installing custom pods in your meeting rooms and meeting room templates click here |
Vantage Point / rPhone Patch Release 6.9.7 (April 5, 2019)
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-796 | Adobe Mini-control | Resolved the issue where the Vantage Point privacy agreement would get in the way of minimizing the Adobe Mini-Control window |
| rPhone | VPR-805 | Audio Wizard | Resolved the issue where the scroll bar would sometimes cover the conference code in the Audio Wizard when selecting the dial-in option |
New Enhancements
| Product | Reference # | Location | Description |
|---|---|---|---|
rPhone | VPR-806 | Audio Wizard > I prefer to dial in to the conference | Clients can now request numbers be removed from the country dial-in and dial-out list in rPhone |
Vantage Point / rPhone Release 6.9.6 (February 1, 2019)
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-787 | Automated a periodical reboot of Adobe Media Server to improve pod function. | |
| rPhone | VPR-775 | rPhone > Click on a User's Name > Show Audio Wizard | Resolved issue where hosts would select "Join Using My Computer Headset" as the default Audio Wizard tab, but found that when they would select a participant in the rPhone and launch the Audio Wizard for the individual, the default tab was instead set to "Join Using My Phone" |
| VPR-773 | Created the following error message that will appear in the meeting room when rPhone is experiencing issues: "The conference failed to start, please try again or contact support@refineddata.com if the issue persists." |
New Enhancements
| Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-793 | http://myrds.refineddata.com > Diagnostic Results | Updated the links available at the bottom of the Diagnostic Results tab on the MyRDS Dashboard. |
Vantage Point / rPhone 6.9.5 Patch Release (January 21, 2019)
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
rPhone | VPR-741 | Audio > Audio Conference Settings | Hosts can now end an audio conference and switch audio profiles in a live meeting. Additionally, hosts who have a broken audio profile will be able to manually enter their credentials in rPhone to launch it, although this will likely impact the ability to mix audio in the room. |
Vantage Point / rPhone Release 6.9.5 (November 9, 2018)
New Enhancements
| Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-627 | Vantage Point Console > Breakouts | The Host's/Presenter's camera status before the start of a breakout session will be maintained at the end of the breakout session when the "Activate Camera's When Starting Breakouts" setting is enabled. |
| rPhone | VPR-758 | Audio Wizard > "Join Using My Phone" > "I prefer to dial in to the conference" | Minor format adjustments to the dial-in instructions to make it easier for users to follow. |
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-626 | Vantage Point Console > Settings > General | Removed the "Sync Audio" setting that appears when the host enables "Activate Audio with Classroom Webcam" in Vantage Point settings. |
| VPR-766 | Vantage Point Console > User Info ("i" icon) > Web Phone | When an host launches Webphone for a participant from the Vantage Point Console, Webphone will no longer be initially muted for the user. |
Vantage Point / rPhone Release 6.9.4 (September 28, 2018)
New Enhancements
| Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-688 | http://myrds.refineddata.com > Vantage Point > Sessions | Users can now drill down to individual Vantage Point sessions and download participant and session reports for the selected session |
| VPR-697 | http://myrds.refineddata.com > Vantage Point > Sessions | User Session reports now show challenge question data | |
| VPR-696 | Vantage Point Console > Challenge Questions | Challenge questions can now be edited and these edits will be reflected in the session reports | |
| VPR-698 | Vantage Point Console > "Share Challenge Results" | The following 'negative' responses to challenge questions have been combined to show as "No answer" for simplification: "Missed", Declined", "Not Present" Session reports will continue to distinguish between the three responses. | |
| VPR-702 | Vantage Point Console > Challenge Questions | Hosts can now close challenge questions for all participants before the timer expires. Students that fail to answer questions before they are closed by the host will appear as having "missed" the question. |
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-727 | To improve stability, previous updates made to Vantage Point to make it behave in accordance to a user's changing role has been reverted. Now a user's role at the start of a Vantage Point session is the role Vantage Point will recognize them as for the duration of the session. | |
| VPR-692 | http://myrds.refineddata.com > Vantage Point > Sessions > drill down to specific user in specific session | Resolved the issue where the challenge questions results for users who declined tracking appeared as answered in the Vantage Point session history report | |
| VPR-700 | Vantage Point Console > "Share Challenge Results" | Resolved the issue whereby closing the challenge results window from the Vantage Point console after sharing with all participants would not close the results window for all users | |
| VPR-701 | Vantage Point Console | Special characters now appear normally in challenge questions |
Vantage Point / rPhone Release 6.9.3 (September 14, 2018)
New Enhancements
| Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-511 | If a meeting room has a Vantage Point or rPhone pod container older than 2017, a message will pop-up notifying the user they need to change the container | |
| VPR-578 | VPR Dashboard > Diagnostic Results > Status drop-down menu | "Pass", "Warning" and "Fail" filters have been added to the "Status" drop-down menu located on Diagnostic Results page of the VPR dashboard. | |
| rPhone | VPR-652 | Audio Wizard > "I'll Just Listen" | Users with poor internet connectivity will no longer have the Audio Wizard relaunch if they've selected "I'll Just Listen". |
| VPR-656 | Audio Wizard > "Join Using My Phone" > "I prefer to dial in to the conference" | Dial-in instructions now combine the "pin" and "merge" steps into one, making the process of dialing into the room and users merging themselves easier to follow. | |
| VPR-659 | New alerts implemented for users who experience microphone/speaker issues in Webphone. |
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
rPhone | VPR-651 | Audio Wizard will no longer pop-up for users who joined the conference directly through ZipDx if the rPhone reloads. |
Vantage Point / rPhone Release 6.9.2 (August 24, 2018)
New Enhancements
| Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-565 | Vantage Point console > Questions | In the event that a Vantage Point question fails to save due to connectivity issues, a message will now display that reads "We were unable to save your question, please try again later." |
| VPR-582 | Upon launch of Adobe Connect meeting room | The GDPR / Privacy Policy window now displays above any other pop-up windows in Adobe Connect Meeting room, requiring users to accept it if they wish to continue participating in the session. |
Known Issues and Stability Fixes
Product | Reference # | Location | Description |
|---|---|---|---|
Vantage Point | VPR-631 | Vantage Point console > Settings | Opening the "settings" window in the Vantage Point console no longer removes the setting that enables dummy users to display in Vantage Point (only applicable to those who have requested this feature be activated) |
rPhone | VPR-647/ VPR-648 | rPhone > Webphone console | Participants can now change their microphone in the Webphone dropdown menu while remaining connected to the audio during the switch. Volume bar controls will also continue working with updated microphone settings. |
| VPR-594 | rPhone > launch rPhone | rPhone no longer freezes / stops working when a ZipDx account is suspended. In this scenario, a message will display in session that reads "Your account has reached its limit, please contact support@refineddata.com" | |
| VPR-658 | rPhone > launch rPhone | Improvements made to rPhone stability reducing the frequency of the pod reloading when participants experience network connectivity issues. |
Vantage Point / rPhone Release 6.9.1 (July 12, 2018)
This release includes some enhancements to existing features, general stability improvements and a bug fix.
New Features
| Product | Description |
|---|---|
Vantage Point | Updated the "Show who's Talking" setting: When disabled, the green speech bubble still displays in rPhone beside the user speaking, but not publicly in the meeting room (Top Right).
|
Known Issues and Stability Fixes
Product | Description |
|---|---|
Vantage Point | Resolved the inconsistency with a hosts ability to remove duplicate users from a meeting through the Vantage Point Console.
|
rPhone | When Broadcast Audio has been paused, rPhone will no longer unpause due to an additional host entering the room. |
Vantage Point / rPhone Release 6.9 (May 23, 2018)
This release includes important updates to Refined Data's privacy policy to ensure compliance with the GDPR (General Data Protection Regulation) that comes in to effect on May 25th, 2018. GDPR regulates the personal data of EU citizens and affects organizations around the world who do business in the EU.
Learn More about Refined Data GDPR Compliance
In addition, this release introduces enhancements to Vantage Point and rPhone for hosts and presenters along with the option for the Vantage Point console, rPhone console, Audio Wizard and Webphone options to display in French when indicated as a language preference.
New Features and Enhancements
| Product | Description |
|---|---|
GDPR Compliance: ALL Refined Data Pods. | GDPR Compliance:
Important Notes:
|
Vantage Point | Permissions granted to participants in Adobe Connect meetings are now reflected in real-time in the Vantage Point console. |
Option now available to disable presenter cameras in the Vantage Point console. When enabled, presenter cameras will not display in the VP console. If an attendee is demoted from presenter to participant the prompt for to grant camera rights will then display. Location: Vantage Point Console > Settings > General > Turn Off Presenter Cameras | |
Ability now exists to prompt individual participants to grant camera access, tracking rights or both during a Vantage Point session, if they previously declined.
| |
Vantage Point Console now available in French. When creating an Adobe Connect meeting room, select "French" as the language preference and the VP console and associated menus for that meeting room will display in French. | |
rPhone | Option now exists to suppress the "Call Me" option in the Audio Wizard. When enabled, participants will not be given the option to have the meeting room call them to connect their audio. Instead, they will simply be provided the standard dial in steps. Location: rPhone > Settings > "Suppress Call Me" |
rPhone Console, Audio Wizard and Webphone now available in French. When creating an Adobe Connect meeting room, select "French" as the language preference and the rPhone console, Audio Wizard, Webphone and associated menus for that meeting room will display in French. |
Known Issues and Stability Fixes
Product | Description |
|---|---|
Vantage Point | The inactive camera filter in the VP console now filters out the following participants:
Location: From Vantage Point Console > "Show" dropdown in top right > uncheck "inactive cameras" |
A recording can now be stopped after the Vantage Point session has started when "Auto Start > Auto start recording when session starts" settings are enabled. Location: Vantage Point Console > Settings > Auto Start | |
| Minor text edits throughout the Vantage Point console and dialogue boxes. | |
rPhone | Audio channels will now display for participants to move themselves to different audio channels / breakout rooms when enabled. Location: rPhone Console > Sub-Audio / Breakout Rooms icon to enable
Check box beside listed room / audio channel makes this option available to participants from the drop down (top right). |
| Resolved issue with Adobe Connect broadcast audio occasionally disconnecting, causing intermittent issues with in-room audio connection. |
Vantage Point / rPhone Release 6.8 (April 10, 2018)
This release focuses on stabilizing the rPhone and Vantage Point Console functionality, including improvements to the Smart Distribute feature and several User Interface enhancements.
New Features
| Product | Description |
|---|---|
Vantage Point | Added the ability to enable participant cameras when starting breakout rooms from the Vantage Point Console
|
All Vantage Point session URLs are now unique so they can be shared as a meeting access point
| |
A camera icon with a circle-backslash symbol will now appear when the selected web camera is unavailable
| |
| When one host starts a breakout session from the Vantage Point console, all other hosts will get a prompt that it's begun | |
rPhone | Added the option to enable/disable the Audio Wizard pop up to users who have not started their audio conference
|
| rPhone now notifies users when their browser is blocking the WebPhone from opening | |
Users phone numbers are now masked in rPhone
| |
Added Firefox, Opera and Safari support for WebPhone | |
Users can now be dragged and dropped into Breakout rooms 8, 9, or 10 from the Smart Distribute function
| |
| The Audio Wizard is now always available to attendees in the upper right corner of the Adobe Connect meeting room |
Known Issues and Stability Fixes
Product | Description |
|---|---|
Vantage Point | The Quick Access bar in the Vantage Point Console is now disabled for accessing it in view only mode
|
The breakout room attendee list no longer shows attendees who have left the session
| |
Fixed the issue where the user information panel only displays a webphone connection regardless of the audio type the user is using
| |
Fixed the issue with Smart Distribute not properly identifying breakout rooms with an audio conflict
| |
Fixed the issue with Smart Distribute assigning users into old breakout room configurations even after a new configuration has been set and applied.
| |
| The Adobe Connect audio panel now reflects volume adjustments made in the Vantage Point Console and vice versa (synchronized the audio panels) | |
Fixed the issue with cameras randomly appearing blank in the Vantage Point console when many users are displayed at once | |
| Fixed the issue with hosts losing access to the Vantage Point Console when switching to participant role | |
| Improved stability in Firefox, Chrome, Opera and Safari when breakout rooms start and stop | |
Improved performance on the bandwidth speed test in the Vantage Point user information panel
| |
rPhone | Fixed the issue where users who disconnect their audio and then reconnect are left in the main conference room rather than their original audio channel
|
Fixed the issue in the Vantage Point Console’s rPhone panel where the conference audio displayed a message reading "being disconnected" despite being connected
| |
Fixed the issue with users being listed as “departed” in the main rPhone room after being placed in a different audio channel
| |
Fixed the issue where the rPhone does not disconnect once the meeting audio was stopped | |
The Vantage Point console's user panel now reflects volume adjustments made for users in the rPhone and vice versa (synchronized the audio panels) | |
Fixed the issue with the Webphone's "Test Audio" link only playing audio through the device speakers rather than testing through the ZipDX conference audio
| |
Fixed the issue where the rPhone audio provider can be added without verification causing duplicate entries | |
Fixed the issue with the Audio Wizard occupying the entire mini control panel when screen sharing | |
Fixed the issue where the Audio Wizard re-prompts after the audio connection has already been established | |
| Fixed the issue where pod movements lag in the presenter only area when the rPhone is installed |
Release notes Vantage Point 6.7 and rPhone 6.7
NEW FEATURES AND STABILITY FIXES
Vantage Point - New features and updates:.
- Added the audio wizard button to the User Information panel in the Vantage Point when integrated with the rPhone.
- Added and updated the audio icons on the User Information panel when integrated with rPhone.
- Added a shortcut to hide the title bar for all pods in the quick launch bar.
- Hosts can now set and display a timer prior to the start of a breakout session.
- Added the ability to filter out users with an inactive camera from the Vantage Point console.
- Added localization, the application can now be accessed in different languages based on locale.
Vantage Point - fixes:
- Resolved the issue of camera feeds from Microsoft Surface devices not being recognized by the Vantage Point console.
- Minor text and interface updates.
- Fixed a bug where the popup box of the timer would not show up for participants in Adobe Connect after the host pauses a session for a set amount of time.
- Fixed bug where the speed test function in the User Information panel would not show any results when executed.
- Fixed bug that caused the phone icon in the User panel to disappear when the Host mutes all microphones.
- Fixed bug where Hosts and Participants would see different popup messages in Adobe Connect when a Host pauses a session from the Vantage Point console.
rPhone - New features and updates:
- Added WebPhone functionality.
rPhone - fixes:
- Added localization and the pod can now be accessed in different languages based on locale.
- Fixed bug that caused the rPhone pod to freeze with a “Please Wait” message if a User enters incorrect ZipDX credentials.
- Fixed bug that prevented universal voice from being fully usable when connecting rPhone audio profile to a meeting in Adobe Connect Central.
- Participants’ microphones are no longer activated automatically when joining a meeting room.
Web Phone - New features and updates:
- Added the ability to load custom themes and change the Web Phone interface.