Summary

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The Adobe Connect Authentication is used to match user records on the Refined Training platform to user records in Adobe Connect (and vice versa). This is done to provide users seamless access to all features of the LMS that are integrated with Adobe Connect without the user needing to log into both platforms separately.

The authentication also ensures that users created in the LMS or in Adobe Connect are not duplicated on either platform, and that a user’s username and password are handled by one master platform so that login credentials are not confused or reset incorrectly.

TABLE OF CONTENTS:

Adding existing Adobe Connect users to the Refined Training platform

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To access the authentication, navigate to Site Administration >>>> Plugins >>>> Authentication >>>> Manage authentication and click on the closed eye icon next to Adobe Connect to enable the authentication method. This will cause Adobe Connect to appear in the list of authentication methods enabled for the LMS.

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To enable this option, navigate to Site Administration >>>> Plugins >>>> Authentication >>>> Adobe Connect and set Add Admins to Yes.

Once these settings are made, the LMS is the master platform. Moodle will overwrite any changes made in user records on Adobe Connect in the User Administration tab. As records are changed or deleted in the LMS, the matching Adobe Connect records are updated. Deleting a user’s record in Adobe Connect will generate errors if the user attempts to log in from Moodle.

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Due to the requirement that all records remain synchronized between the two systems, it is important that users are not added, edited or deleted on the Adobe Connect platform through the User Administration tab.

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RT TIP -  Refined Data Solutions strongly recommends that users no longer log into Adobe Connect directly, but log into the LMS to access meetings (or use the meeting links in reminder messages). Administrators should log into the LMS and launch Adobe Connect from the Launch Adobe Connect option in the Refined Tools block.

Adobe Connect as the master source

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This means that users will always use their Adobe Connect credentials to access the LMS. To access this setting navigate to Site administration >>>> Plugins >>>> Authentication >>>> Adobe Connect >>>> select Yes to make Adobe Connect the master of information so that the system will always refer to the Adobe Connect credentials for login.

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Please note that for already existing users whose login credentials are managed by the LMS that if the authentication method is changed to make Adobe Connect the master, the user will most likely not know their Adobe Connect login credentials. To notify users of the update in their login credentials, send a reset password notification from Adobe Connect to the user. Do not send the temporary password notification, as this will not provide the system with the appropriate information to manage the user's credentials.